Frage
Antwort
Lösung
am 25.06.2018 20:21
I have kable contract for 2 years as I moved to a new place which already has an internet, I would prefer to transfer or cancel the contract.
As my connection is in the old house with my other friends. So I would like to transfer to one of my friends.
am 26.06.2018 09:48
Hi SachinJaincs,
welcome to our community.
You have now two options here:
We can have a look, if our cable service are available at your new address. If it's not, you can cancel your contract prematurely, with three months after your moving date.
If our service is available, we can transfer the contract to the new address.
For a closer look I need some information from you. Please send me a private message with the following information:
your name
your address (old & new)
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan