over charged for September 2019

[Mengze]

Hello,

I called vodafone three months ago to cancel my contract. Your colleague told me if I don;t do that, he will keep the price for my contract from the second year as the same amount as the first year. But in this month (September), you charged me 32Euro, where the price should be 18Euro. What should I do now?

thanks,

Mengze

[Lars]

Hi Menzge,

ok, also good

I'll finish the thread with that. If you have any questions, please do not hesitate to contact us.

Best regards

Lars