TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 27.04.2018 15:55 - zuletzt bearbeitet am 27.04.2018 16:16 von Lars
Hello
Vodafone charges me for 2 months of TV contract which I never signed and 284 Euro for TV kit which I already returned. Can someone help me to refund the 2 months and 284 Euro for TV kit? Invoices are in the attatchment.
thanks
KM
Edit: @kuangmingchenAttachment deleted for data protection reasons
am 29.04.2018 14:33
Hello kuangmingchen,
welcome to our community. Nice to see you.
Why do you think we overcharged two months. Do you canceled your contract?
Send me the following informations in a private message:
full name
address
customer number
Write a short reply here afterwards.
Kind regards
Tina
am 30.04.2018 14:56 - zuletzt bearbeitet am 30.04.2018 15:41 von MasterScorpion
Hi Tina,
Thank you for getting back to me. I never signed any TV contract with Vodafone but it charged me for 2 months of TV which I already canceled otherwise Vodafone would continue to charge me. This can't be right.
Full name: ***
Address:***
Customer number: ***
Your help is great appreciated.
Warm regards,
KM
*Personal data removed, you can send this information via private message in the link above
am 30.04.2018 16:31
Hello kuangmingchen,
your tv contract was cancelled. We received the hardware. Unfortunately outside the deadline. That's why it was charged. I took care of the refund (the amount will be in your bank account within the next 2 to 4 weeks).
Kind regards
Tina