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New Contract - how to start

Annu
Netzwerkforscher

Hello,

I had registered for a new contract in September . ARC***

The previous contract in the apartament has ended today. I have no information about technician appointment or hardware device. I have been contacting customer care and community several times(since i work from home heavily dependent on internet service) and was told that it can start only after current contract ends. Current contract is over, but I have no information about next steps. Please help

regards,
Annu george

 

Edit: Order number deleted. Lars

 

Thread geschlossen, da bereits ein offener Thread zu diesem Thema besteht. https://forum.vodafone.de/t5/Internet-Telefon-TV-%C3%BCber-Kabel/no-update-about-new-connection/td-p... Michi 

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