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English speaking support

Rezerford
Daten-Fan

For couple of weeks I've been trying to get some help from Vodafone in English languane.

In this forum I found several phone numbers - bot none if them was helpful. 

Nobody speaks English. 

In automated menu there's no possibility to choose English. 

Also in the Vodafone stores they refuse to help, saying: "oh no internet is not related to us - you need to call".

Is there any chance to get help in English? 

 

Thanks

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4 Antworten 4
DSS1
Full Metal User

@Rezerfordschrieb:

Is there any chance to get help in English? 

 

 


Not by phone, no.

 

The mods speak english, though.

 

Cheers,

 

DSS1

"The three best things in life is the beer before and the cigarette after."

- Judge Dread -
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Rezerford
Daten-Fan

Hi! 

 

Thanks for response! Do you know by chance how to get my questions answered? If not by phone - then how? 

 

 

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DSS1
Full Metal User

@Rezerford

 

The mods here speak english. Most germans do, actually (we have schools and stuff Smiley (zwinkernd) ). We just don't do it on the job.

 

Employer doesn't pay for english, employee doesn't speak english. That's just how the cookie crumbles.

"The three best things in life is the beer before and the cigarette after."

- Judge Dread -
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Kira
Ex-Moderator

Hi Rezerford,

 

welcome to the Vodafone-Community!

 

So, how can we help you Smiley (fröhlich)

 

Best regards

Kira

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