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Correction on Invoice
Walrus
Netzwerkforscher
I am new customer and open a contract with no-initial costs promotion, however in my first invoice, initial cost were added (Red Internet & Phone 250 Cable U)

Additionally, the technician visit was on April 22nd, which It was the first day I have Internet connection, but the invoice is charging sevice since 13rd April.

I request to correct the amounts and in case, to reimburse if they were already charged.


Best Regards

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2 Antworten 2
RalphM
Datenguru
This is a customer only community.
As such noone here has access to your customer data.

Please contact the Vodafone West (former Unitymedia) customer support via phone, e-mail, or chat.
At least the e-mail-address and phone numbers are stated on the invoice.

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Ricky
Moderator
RalphM2.0:
This is a customer only community.
As such noone here has access to your customer data.

Please contact the Vodafone West (former Unitymedia) customer support via phone, e-mail, or chat.
At least the e-mail-address and phone numbers are stated on the invoice.


Here is the Link for the social media support.

Kontakt

Greetings Ricky
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