TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 21.04.2020 14:43
Hello,
I will move out of my apartment and where I go I do not need my Vodafone.
Please, can you tell me the process to cancel my contract?
Thank you fo ryour help
Gelöst! Gehe zu Lösung.
am 27.04.2020 08:25
Hello, Shorlick,
please write me your new address by private message.
Many greetings
Nancy
am 22.04.2020 14:49
Hello @Shorlick,
sorry, you can't quit your contract with that reason.
But I will take a look whats your option are. Please send me a private message within your customer number, your customer password and your new address.
Best Regards
Sebastian
am 23.04.2020 15:40
Hi Shorlick,
if you want to cancel because of a move, we need your new address. If our cable internet isn't available there, you can cancel prematurely with a term of three month after the moving date. You can report your move here or via this form.
Otherwise, the contract ends at the regular end of the term in April 2021.
Regards
Stephan
am 23.04.2020 16:40
Hello Stephan,
Thank you for your answer.
I move abroad but I cannot provide Abmeldung.
Regards,
Brice
am 24.04.2020 18:10
Hi Shorlick,
okay then please send me a private message with your new address and your moving date.
Regards
Stephan
am 27.04.2020 08:25
Hello, Shorlick,
please write me your new address by private message.
Many greetings
Nancy
am 27.04.2020 22:59
Hello,
I am leaving abroad Germany.
Could you provide me the address where I have to send the box ? Please
Regards.
am 28.04.2020 14:26
Hello Shorlick,
you can take this from the cancellation confirmation.
Regards
Grit