abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du 
Aktuelle Eilmeldungen

TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

Contract Cancellation
Shorlick
Smart-Analyzer
Smart-Analyzer

Hello,

I will move out of my apartment and where I go I do not need my Vodafone.

Please, can you tell me the process to cancel my contract?

Thank you fo ryour help

1 Akzeptierte Lösung

Akzeptierte Lösungen
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello, Shorlick,

please write me your new address by private message.

Many greetings

Nancy

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Lösung in ursprünglichem Beitrag anzeigen

7 Antworten 7
Seb4sti4n
Ex-Moderator:in
Ex-Moderator:in

Hello @Shorlick,

 

sorry, you can't quit your contract with that reason.

 

But I will take a look whats your option are. Please send me a private message within your customer number, your customer password and your new address.

 

Best Regards

Sebastian

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Stephan
Moderator:in
Moderator:in

Hi Shorlick,

 

if you want to cancel because of a move, we need your new address. If our cable internet isn't available there, you can cancel prematurely with a term of three month after the moving date. You can report your move here or via this form

 

Otherwise, the contract ends at the regular end of the term in April 2021.

 

Regards

Stephan

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Hello Stephan,

 

Thank you for your answer.

 

I move abroad but I cannot provide Abmeldung.

 

Regards,

 

Brice

Stephan
Moderator:in
Moderator:in

Hi Shorlick,

 

okay then please send me a private message with your new address and your moving date.

 

Regards

Stephan

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello, Shorlick,

please write me your new address by private message.

Many greetings

Nancy

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Shorlick
Smart-Analyzer
Smart-Analyzer

Hello,

 

I am leaving abroad Germany.

 

Could you provide me the address where I have to send the box ? Please

 

Regards.

Grit
Ex-Moderator:in
Ex-Moderator:in

Hello Shorlick,

 

you can take this from the cancellation confirmation.

 

Regards

Grit

Bewertet hilfreiche Beiträge mit Likes und Sternen!