Problem in DSL internet

[ammar]

Hi ,

I have a problem since 3 weeks, my internet is disconnected frequently sometime evey one minute, and the speed becomes very slow as well(sometimes I can't open even my email). The problem becomes more worst in the weekend . My router EasyBox 804. I tried many time to reset the router to the factory setting, but unfortunately nothing changed.

Could any one help me or tell me what I should do ?

Thanks in advance.

Ammar

[Andre]

Hey ammar,

i am sorry that your landline is not working as usually.

Feel free to send me a private message with your customernumber and an mobilenumber for the technician.
Therefore please, click on my name(VF_Andre)  -> then on the right side "Diesem Benutzer eine private Nachricht senden".

I'll have an closer look & open an incident ticket. May be a technician needs to have an closer look on site.

Kind regards,
Andre