TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 28.04.2021 19:33
Dear Vodfone,
i requested for moving service online (using https://kabel.vodafone.de/meinkabel ) more than two weeks ago. But I did not get any response or feedback. I will be moving this month end (04/30/2021) and i need an immediate response. Could you please help on priority
Many thanks,
Gyan.
am 29.04.2021 15:17
Hello
please report the move to the relocation service. You cannot change the address in the customer portal and we cannot accept the move here.
Viele Grüße
Grit
am 29.04.2021 16:00
I did riase a request with relocation-serivce only. Thai is what i meant. But i did not recieved any response yet.
am 30.04.2021 16:51
I did not except such a poor service from Vodfone. regerttin using it..
am 30.04.2021 17:22
Hello Routernotdelive,
in which state do you live?
Best regards
Tina
am 30.04.2021 17:23
I live in Berlin
am 03.05.2021 08:02
Hi Routernotdelive,
let's take a look. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas
am 03.05.2021 08:20
I send required detial over private message . Many thanks!
am 03.05.2021 10:54
Hi Routernotdelive,
the move has been processed and you will receive an email confirmation.
Regards
Thomas
am 11.05.2021 08:46
Dear Thomas,
Thank you so much for processing my request.
I recieved termination of my contract with three month notice(Which appear perfectly fine). My contract will end on 1st August 20201.
But then , my internet connection is immediatly disabled . I assume, becuase a new tenenant move to my appartment and now his vodfone contract is active.
i just want to understand, if my service is fully deactivated already , why i am being charged for next three month.
If you could possibly help me with that . It feels like for one serivce , two peoples are parallely charged.
Many thanks in advance!.