English support needed - cancellation request mobile connection

[rajeev]

Hello,

I would like to cancel my mobile connection. I have ordered the connection by mistake. Please stop deducting money from my account

Regards,
Rajeev

[Matthes]

Hey rajeev,

terminate or revoke in due time? Where and when did you sign the contract?  

Best regards,

Matthias
(Moderator)

[rajeev]

Hello,

I would like to terminate the connection. I have ordered the connection on August 2018 from Berlin.

[Boris]

Hey @rajeev,

you can cancel your mobile contract via the MeinVodafone App.

That´s the fastest way to do so.

regards

Boris

[rajeev]

Hello,

As I informed you earlier, I have not used the sim at all. And I have tried using mein vodafone app. But I don't the credentials to login to it. Can you please let me the alternative option I have?

Regards,
Rajeev

[Boris]

Hey @rajeev,

please send me a PN with the customer detauls and I will have a look at your issue.

regards

Boris

[rajeev]

Hello Boris,

Sorry I did not understand, you mean Private message?

If then can you please provide the link please?

Regards,

Rajeev

[Norman]

Hey rajeev,

I'll take over and will help you. Just follow this link to send a private message to Boris: https://forum.vodafone.de/t5/notes/composepage/note-to-user-id/4371  

Best regards

Norman

[rajeev]

Hello,

I have send the documents in PM. Please check.

Regards,

Rajeev