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1

Frage

2

Antwort

3

Lösung

SIMCard does not catch network
Lalit91
Netzwerkforscher
Netzwerkforscher

I have received new sim card and there is no network on it. What to do? I went to vodafone store they said to contact online support prepaid cards are not supported in store.

1 Akzeptierte Lösung

Akzeptierte Lösungen
Lalit91
Netzwerkforscher
Netzwerkforscher

Issue is resolved now, I tried whatsapp qr code scan and all got resolved thank you this thread can be closed.

Lösung in ursprünglichem Beitrag anzeigen

6 Antworten 6
St3ffi
Ex-Moderator:in
Ex-Moderator:in

Hello Lalit91,

is it about a prepaid card? Have you already registered them?

Many greetings, Steffi

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Lalit91
Netzwerkforscher
Netzwerkforscher

Hello Sir,

Yes it was activated before. I have ordered new one recently as I took new mobile phone and didnt have micro simcard. So the new micro sim does not have network.

 

Regards,
Lalit

Lalit91
Netzwerkforscher
Netzwerkforscher

I am using this number since 1 year I just order new micro sim card.

Jioti
Ex-Moderator:in
Ex-Moderator:in

Hallo Lalit91,  

apparently I need to take a closer look into your customer account. Please share your phone number, your customer passwort and the serial number of the simcard over PN with me.

Thanks in forward.

Best regards, Jioti

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Lalit91
Netzwerkforscher
Netzwerkforscher

Hello@Jioti

PM done please check at your end.

Lalit91
Netzwerkforscher
Netzwerkforscher

Issue is resolved now, I tried whatsapp qr code scan and all got resolved thank you this thread can be closed.