Unable to login to Vodafone homespot

Nj100 — Wed, 24 Jul 2024 10:35:04 GMT

Dear community,

I am a Vodafone customer having both kabel vertrag and callYa Prepaid. I recently enabled the Vodafone homespot from MeinVodafone app.

The problem is that I am unable to login and join homespot.

Steps:

1. I join homespot.

2. I get the screen for login and I select "login for subscribers to the Vodafone Homespot service".

3. I put the same username and password as I do for the MeinVodafone app and select "hotspot login" or "customer portal login" (tried both). I also tried with another password which the app asked me to create once when I was enabling homespot.

4. I always get the error: "Too many failed attempts. Access has been temporarily disabled for security reasons. Please try again in approx 60 minutes".

Can someone please help?

Re: Unable to login to Vodafone homespot

J0hann — Thu, 25 Jul 2024 11:52:10 GMT

HI @Nj100,

please contact our customer service via these contact channels.

My friends will help.

BR J0hann

Thema "Re: Unable to login to Vodafone homespot" in WLAN-Hotspots

Unable to login to Vodafone homespot

Re: Unable to login to Vodafone homespot