Thema "Vodafone Ticket" in WLAN-Hotspots

Vodafone Ticket

Maksou — Mon, 21 Nov 2022 10:51:14 GMT

Hello,

I am writing because I bought a weekly hotspot ticket on my cellphone last saturday and it was not working. It was saying "No Internet Connection". Then I bought another because it was urgent. And the last one work. I didn't even receive the invoice from Vodafone for the first transaction. I only have the paypal receipt that the transaction was done.

How can I do to have a refund of the first ticket please?

Thank you for answering and let me know if you need further information.

Re: Vodafone Ticket

Jana478 — Tue, 29 Nov 2022 10:54:58 GMT

Hello Maksou,

If you haven't received any help yet, feel free to contact us via facebook or twitter, where we also provide English-language support. Unfortunately, it takes a long time for us to respond here.

* on Facebook: https://www.facebook.com/vodafoneDEservice

* on Twitter: https://twitter.com/vodafoneservice

Other ways to contact us: https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292

Greetings Jana