Thema "Re: Hotspot ticket not working" in WLAN-Hotspots

Hotspot ticket not working

Jason27 — Sat, 02 Apr 2022 09:37:17 GMT

Hallo

I bought hotspot ticket for 1 week on 29.March

It worked 3 days well, And it should work now but I cannot connect to internet anymore.

When I join hotspot, my device says authentication is expired, I should sign in and verify, but even I login on hotspot.vodafone.de

I still don't get internet connection.

It is same device that I pay, same mac address.

I tried to forget network and join again but not working.

Any other option I can do?

Transection number is XXX

Edit: @Jason27 Number removed.

Re: Hotspot ticket not working

Claudia — Mon, 04 Apr 2022 19:54:00 GMT

Hello Jason27,

what's the ID of the Hotspot you try to connect to? In which federal state do you live? Have you tried different Hotspots at different times of the day? Did you restart the device you used to purchase the ticket?

Kind regards,

Claudia

Re: Hotspot ticket not working

Mth123 — Fri, 19 Aug 2022 05:24:23 GMT

Dear claudia

I have the same problem inbought the ticket and its not woking after a few hours. Whom can i contact for a refund ?