Thema "Re: No login details received -- WLAN Hotspot Flat" in WLAN-Hotspots

No login details received -- WLAN Hotspot Flat

Tanmoy — Wed, 08 Sep 2021 20:02:27 GMT

I registered for the WIFI Hotspot Flat connection of 19.99 EUR per month on 2nd September. I have not received login information yet.

I received one email as "You have received a new letter from us - by post or email. You can now find a copy of this for the next 13 months at vodafone.de/meinedokumente ." But nothing in email, post or on the link mentioned.

How long it takes? And does it arrive in email?

Thanks!

Tanmoy

Re: No login details received -- WLAN Hotspot Flat

Stephan — Thu, 09 Sep 2021 14:40:09 GMT

Hi Tanmoy,

you'll also receive an order confirmation via post.

In this you'll find the login data for the hotspot flat.

Regards

Stephan

Re: No login details received -- WLAN Hotspot Flat

Tanmoy — Mon, 13 Sep 2021 17:36:05 GMT

Hi Stephan,

Thank you for the quick reply.

But now it's more than 10 days that I have ordered. Still no post has arrived.

Is it normal? What should I do now?

Thanks!

Tanmoy

Re: No login details received -- WLAN Hotspot Flat

Thomas — Wed, 15 Sep 2021 05:41:22 GMT

Hi Tanmoy,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

Re: No login details received -- WLAN Hotspot Flat

Tanmoy — Wed, 15 Sep 2021 09:02:24 GMT

Hi Thomas,

I have sent you my details in the private message. Thanks for kind help.

Best,
Tanmoy