New Cable Contract - Internet blinking RED - Need English assistance

Celia56 — Wed, 22 Jul 2026 17:11:21 GMT

Hello, I have a new GigaZuhause 150 Cable contract (Order number , kundennummer ). The contract status says active, and I have connected my Vodafone Station to the DATA socket in the wall correctly. However, the Internet light has been blinking RED constantly for hours and I have no internet access. I need a technician visit (Technikertermin) because I think the line is filtered or disconnected in the building's basement (Keller).

Edit; @Celia56 Order and Customer number removed. Best regards Kurtler

Betreff: New Cable Contract - Internet blinking RED - Need English assistance

Kurtler — Wed, 22 Jul 2026 17:11:30 GMT

There is no more individual support here in the forum. Support in English is available via WhatsApp

The forum is now just a customer helping customer forum.

Best regards Kurt

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New Cable Contract - Internet blinking RED - Need English assistance

Betreff: New Cable Contract - Internet blinking RED - Need English assistance