Thema "Re: Betreff: My Cable Net stop working since yesterday" in Störungen im Kabel-Netz

My Cable Net stop working since yesterday

tanima — Fri, 13 Mar 2026 07:58:33 GMT

Hi Team

My Cable net seems not working, wifi white light in the router is flickering and there is no internet since last night, I checked in my area Munich Trudering (81825) that there is an ongoing outage but there is no ETA given on when this outage will get resolved.

Can you please let me know when I can expect stable internet service?
Regards

Betreff: My Cable Net stop working since yesterday

Kurtler — Fri, 13 Mar 2026 08:03:34 GMT

There is no more individual support here in the forum. Support in English is available via WhatsApp

The forum is now just a customer helping customer forum.

Best regards Kurt

Re: Betreff: My Cable Net stop working since yesterday

emily2505 — Fri, 13 Mar 2026 08:20:26 GMT

Thank you @Kurtler !

Please contact us on WhatsApp. We will help you individually.

Re: Betreff: My Cable Net stop working since yesterday

tanima — Tue, 17 Mar 2026 11:14:10 GMT

Hi @emily2505 ,
What is the whatsapp number, also I do not speak german so will the support provided in English?

Regards

Betreff: My Cable Net stop working since yesterday

tanima — Tue, 17 Mar 2026 11:16:37 GMT

I did tried whatsapp but the AI agent is sending me to https://www.vodafone.de/stoerung/validate and ends the chat. I am bit frustrated now .

Betreff: My Cable Net stop working since yesterday

Kurtler — Tue, 17 Mar 2026 11:17:04 GMT

WhatsApp 0172 1217212

Betreff: My Cable Net stop working since yesterday

Hermes1 — Tue, 17 Mar 2026 12:17:40 GMT

@tanima

Kundenservice

Gruß Hermes1