Thema "Betreff: my cable internet not working properly" in Störungen im Kabel-Netz

my cable internet not working properly

Arianna_Vale88 — Mon, 23 Dec 2024 18:15:41 GMT

Hi there! I just moved to Germany so my level is not good enough and i prefer to write in English

I just received my vodafone cable box router. From day 1 internet stops working for some time and I have to switch on and off the plug to make it work again. In a day it has stopped for 10 times. had somebody have a similar problem? I also would like to know if there is another way to contact vodafone for this problem without calling as I am not good in German.

Thank you!!

Betreff: my cable internet not working properly

Kurtler — Mon, 23 Dec 2024 18:19:43 GMT

There is no more individual support here in the forum. Support in English is available via WhatsApp

The forum is now just a customer helping customer forum.

Best regards Kurt

Betreff: my cable internet not working properly

ASeitzinger — Mon, 23 Dec 2024 19:04:24 GMT

I can only advise to file an error EVERY DAY with Vodafone

Betreff: my cable internet not working properly

MrBoyson31 — Tue, 12 Aug 2025 16:16:32 GMT

Arianna, did you ever resolve this issue? I'm in the exact same situation now.

I've had no luck with the whatsapp and online chat bot, as it just gives me the german telephone number.