I often lose packets and disconnect when playing games, and web pages load very slowly.

nianchong — Thu, 03 Jul 2025 20:00:22 GMT

Since mid-May, the router has suddenly disconnected and needs to be restarted to connect to the network. And the game often has increased lag and then disconnects. I live in Germany and play the game Lost Ark, the server is Frankfurt, but every time I enter a dungeon, the game suddenly freezes and the server connection is disconnected. I can only play it using mobile hotspots from other operators. The maintenance person from Vodafone came to my house and thought it was a problem with the socket. After changing the socket, the problem still exists. The maintenance person said he didn't know why, so I would like to ask everyone in the forum what to do.

Thank you!

Betreff: I often lose packets and disconnect when playing games, and web pages load very slowly.

Kurtler — Thu, 03 Jul 2025 20:05:03 GMT

The signal levels are all fine. No one here will be able to help you. This is just a customer helping customer forum.

Best regards Kurt

Thema "I often lose packets and disconnect when playing games, and web pages load very slowly." in Störungen im Kabel-Netz

I often lose packets and disconnect when playing games, and web pages load very slowly.

Betreff: I often lose packets and disconnect when playing games, and web pages load very slowly.