English support needed: LED flashes red, No Internet

Caro17 — Wed, 12 Mar 2025 18:45:46 GMT

Hello!

We're starting to get lost. For the past few weeks, our internet connection (Technicolor CGA6444VF device) hasn't been working.

I've already tried restarting the router and resetting to factory settings multiple times to no avail.

After issuing a ticket a week ago I have been shipped a new router without further communication from Vodafone (Commscope TG6442VF), however the problem remains the same.

There's no problem at my address. Can anyone help, or has anyone experienced something like this before? I would greatly appreciate your support

Cherry on the cake, I have a broken german, therefore the hotline is of no help, and I have also tried reaching out to WhatsApp to no avail.

Can anyone help, or has anyone experienced something like this before? I would greatly appreciate your support!

Betreff: English support needed: LED flashes red, No Internet

Kurtler — Wed, 12 Mar 2025 19:17:25 GMT

There is no more individual support here in the forum. Support in English is available via WhatsApp

The forum is now just a customer helping customer forum.

Best regards Kurt

Thema "Betreff: English support needed: LED flashes red, No Internet" in Störungen im Kabel-Netz

English support needed: LED flashes red, No Internet

Betreff: English support needed: LED flashes red, No Internet