Ipv4 websites not accessible

Maximking — Wed, 19 Feb 2025 22:57:38 GMT

Hello everyone,
My German is not good so I have made this post in English. I have had a problem for a few weeks that I cannot resolve.

I use a Windows PC connected to my home network, Vodafone Kable station, via Wi-Fi.

I have a connection and can load websites such as Google, Gmail, Facebook and YouTube (ipv6-based websites).

On the other hand, I cannot load most of the other websites, including Vodafone, Amazon, Moodle, etc. that work with the ipv4-based system.
It says it cannot establish a connection to the server.

I have tried connecting other devices (mobile phones) to the wifi transmitted by my Vodafone station but I still experience the same thing.
I have also tried to connect my PC to other wifi networks, and it also works perfectly.

I have done some research and it seems my device can't reach the internet through the ipv4 address protocol but can access websites which comply with the ipv6 protocol. I have followed tutorials, and reset factory configurations, and manual configurations, but nothing seemed to work.

Something that I noticed, comparing my settings to other devices, is that in ipv4 configurations, I don't have a router's IP address, and I cannot insert it manually, it doesn't recognize it. I would be very grateful if someone had an idea about how I could fix this.

Thank you very much

Re: Ipv4 websites not accessible

MariaK — Fri, 21 Feb 2025 07:21:17 GMT

Hello Maximking,

we are happy to help you! Our customer support is at your disposal and will be happy to answer your questions.

You can reach us via our WhatsApp chat on 0172 1217212 and we look forward to hearing from you!

Best regards

Maria

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RobertP — Fri, 21 Feb 2025 08:49:28 GMT

@Maximking schrieb:
I have followed tutorials, and reset factory configurations, and manual configurations

did you press and hold reset button for at least 20 seconds?

Betreff: Ipv4 websites not accessible

Maximking — Sun, 16 Mar 2025 23:50:00 GMT

Yes, I did but the problem persists.

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