https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/The-router-flashes-red-and-fails-to-connect-to-the-internet/m-p/3245416#M549494 <P>I'm a new customer of Vodafone. Last week I signed a contract for Internet 1000 MAX Kabel Connect with a standard router. I tried connecting the internet, but unfortunately the router only blinks red and sometimes white. I tried turning off, replugging all the cables, resetting the router, and waiting for many hours - none of these worked. What&nbsp;else&nbsp;can&nbsp;I&nbsp;try?<BR />I can't write to support because it requires adding my contract to MeinVodafone which in turn requires 15-digit Aktivierungscode that I haven't received either by post or email, and also I can't call to support, because I won't be able to communicate in German properly.<BR />Also I see the notice "Wir haben Störungen oder Wartungen gefunden. Klick für mehr Infos auf die Störung oder Wartung. Hinweis: Glasfaser-Störungen oder-Wartungen können wir noch nicht anzeigen. Klick für Glasfaser bitte unten auf „Passende Hilfe bekommen“ at <A href="https://www.vodafone.de/stoerung/validate" target="_blank">https://www.vodafone.de/stoerung/validate</A>. However, I'm not sure if these are related issues because my neighbors have internet.<BR />Can someone help me with this problem?</P> Mon, 03 Feb 2025 19:30:37 GMT an123 2025-02-03T19:30:37Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/The-router-flashes-red-and-fails-to-connect-to-the-internet/m-p/3245416#M549494 <P>I'm a new customer of Vodafone. Last week I signed a contract for Internet 1000 MAX Kabel Connect with a standard router. I tried connecting the internet, but unfortunately the router only blinks red and sometimes white. I tried turning off, replugging all the cables, resetting the router, and waiting for many hours - none of these worked. What&nbsp;else&nbsp;can&nbsp;I&nbsp;try?<BR />I can't write to support because it requires adding my contract to MeinVodafone which in turn requires 15-digit Aktivierungscode that I haven't received either by post or email, and also I can't call to support, because I won't be able to communicate in German properly.<BR />Also I see the notice "Wir haben Störungen oder Wartungen gefunden. Klick für mehr Infos auf die Störung oder Wartung. Hinweis: Glasfaser-Störungen oder-Wartungen können wir noch nicht anzeigen. Klick für Glasfaser bitte unten auf „Passende Hilfe bekommen“ at <A href="https://www.vodafone.de/stoerung/validate" target="_blank">https://www.vodafone.de/stoerung/validate</A>. However, I'm not sure if these are related issues because my neighbors have internet.<BR />Can someone help me with this problem?</P> Mon, 03 Feb 2025 19:30:37 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/The-router-flashes-red-and-fails-to-connect-to-the-internet/m-p/3245416#M549494 an123 2025-02-03T19:30:37Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/The-router-flashes-red-and-fails-to-connect-to-the-internet/m-p/3245459#M549502 <P>There is no more individual support here in the forum. Support in English is available via <A href="https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954" target="_blank">WhatsApp</A>&nbsp;<BR /><BR />The forum is now just a customer helping customer forum.<BR /><BR />Best regards Kurt</P> Mon, 03 Feb 2025 21:48:44 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/The-router-flashes-red-and-fails-to-connect-to-the-internet/m-p/3245459#M549502 Kurtler 2025-02-03T21:48:44Z