Thema "Betreff: internet drops every 5 minutes" in Störungen im Kabel-Netz

internet drops every 5 minutes

InternetBee1406 — Tue, 28 Jan 2025 16:34:20 GMT

I have an Internet connection from yesterday my internet drops every five mintues. I am using 250 MBPS GIGA kabel,

my Router model. CGA4233DE

Firmware Version : 3.0.41-IMS-KDG

every five minutes Wifi symbol from laptop, handy, Ipad is gone and comes back again in seconds.

InternetBee1406 — Tue, 28 Jan 2025 16:37:28 GMT

Log file for reference

MariaK — Wed, 29 Jan 2025 11:26:25 GMT

Hello InternetBee1406,

We are happy to help you! Our customer support is at your disposal and will be happy to answer your questions.

You can reach us via our WhatsApp chat on 0172 1217212 and we look forward to hearing from you!

Best regards

Maria

RobertP — Wed, 29 Jan 2025 12:14:20 GMT

try a factory reset (press and hold reset button with a paperclip for 20 seconds)

if that doesn't help try disabling band steering in wifi settings