Thema "Betreff: Constant packet loss and disconnects" in Störungen im Kabel-Netz

Constant packet loss and disconnects

harrijc3 — Wed, 08 Jan 2025 17:07:12 GMT

We have a Frtiz!Box 6660 and have been having connection issues for what seems like months now. The last month has been extremely bad and I started using PingPlotter again to check the connection. Every website or IP address I try has significant packet loss. It does not matter which device I use or if the connection is wireless or wired. I am constantly disconnected from the wifi throughout the day and it is the the point where it is almost unusable. What is happening here?

Betreff: Constant packet loss and disconnects

Menne99 — Wed, 08 Jan 2025 18:18:34 GMT

du hast schon PL in deinem Netzwerk, suche erst mal diesen , alles abstecken , Wlan aus machen , dann nach und nach wieder alles in Betrieb nehmen und gucken welches Gerät den Loss macht!

Betreff: Constant packet loss and disconnects

harrijc3 — Thu, 09 Jan 2025 12:20:50 GMT

I unplugged everything and then connected a single device and still had packet loss. I tried 3 devices in total and all were showing packet loss. I even tried the other coaxial plug in the bedroom, but still nothing improved.

Betreff: Constant packet loss and disconnects

RobertP — Thu, 09 Jan 2025 12:37:08 GMT

@harrijc3 schrieb:
I unplugged everything and then connected a single device and still had packet loss.

did you also try a new network cable to connect your device to the Fritzbox?

and are you connected directly with the Fritzbox?

paket loss starts in your network

Betreff: Constant packet loss and disconnects

harrijc3 — Tue, 14 Jan 2025 16:25:52 GMT

I tried 3 different network cables directly to the fritzbox and also tried 2 separate devices with the wifi disabled, but still no improvement. Sometimes I show no packet loss at the router, but there is always packet loss on multiple hops. Today I was disconnected around 5-6 times per hour. The service is nearly unusable in this way.

Betreff: Constant packet loss and disconnects

RobertP — Tue, 14 Jan 2025 16:32:56 GMT

then try to contact support and let them exchange the Fritzbox