Thema "Re: The new Vodafone router is keep blinking red." in Störungen im Kabel-Netz

The new Vodafone router is keep blinking red.

Krishna2 — Sat, 09 Nov 2024 02:59:49 GMT

The new router and the multimedia adapter have arrived, however after connecting everything the INTERNET led on the Vodafone Station keeps blinking red, with no connection to the internet. I tried everything written on the manual.

I don't know German to raise this issue through the Vodafone hotline, so I contacted to Vodafone store in the city. They said Vodafone team will call you and talk to you in english, they do call me but they were speaking in in german and couldn't understand english. Kindly Help me or send the technican to set it up as soon as possible.

Betreff: The new Vodafone router is keep blinking red.

MasterScorpion — Sat, 09 Nov 2024 12:19:59 GMT

Find someone who speaks german.

All he has to do is to say "Selbstinstallation fehlgeschlagen" - should trigger a technician.

Otherwise try contacting VF via Whatsapp.

Request a "Kundenberater" or "Mitarbeiter" till the bot gives up and moves your issue forward.

Till a costumer service person answers can be days.

Re: The new Vodafone router is keep blinking red.

D4vidP — Sat, 09 Nov 2024 16:04:22 GMT

Hi @Krishna2

Write to the support team via WhatsApp. They will help you with your request.

Kind regards
D4vid