Thema "internet outage again" in Störungen im Kabel-Netz

Every weekend this month, service is interupted.

Meigeall — Sat, 27 Apr 2024 13:52:49 GMT

Is this just how things are now? Do I need to find a new service provider?

Betreff: Every weekend this month, service is interupted.

MasterScorpion — Sat, 27 Apr 2024 14:18:19 GMT

Did you ever contacted VF technical support?

internet outage again

Meigeall — Tue, 30 Apr 2024 15:10:28 GMT

Decided to make another post about the cable internet service being out again. I assume if I just do this each time, I will have a record to point to when it's time to break the contract due to lack of service.

Betreff: Every weekend this month, service is interupted.

MasterScorpion — Tue, 30 Apr 2024 17:08:15 GMT

Spam will just get your forum account banned.

Merged threads.

Bundesnetzagentur - Störung

Thats the official way to cancel your contract due to interruptions etc.

Anything else doesnt get you out of the contract.

No - you are not special.

And in even in this official way the first thing you have to do is - contact the technical service.

And there is still no answer to that question.

Aaaand another thing: There is no support in the forums since 08/22

Here are all support channels listed

Dein Kontakt zu Vodafone - Vodafone Community

Betreff: Every weekend this month, service is interupted.

Meigeall — Tue, 30 Apr 2024 18:09:12 GMT

Thank you for the link and the information.

Re: internet outage again

MariaK — Thu, 02 May 2024 13:47:16 GMT

Our customer support team will be happy to take a look.

We need personal information from you to do this.

Please contact us via our WhatsApp chat on 0172 1217212