Connection drops for minutes in the last weeks

Gustavo47 — Sun, 21 Jan 2024 22:04:48 GMT

Hi,

During the last weeks, my internet has been dropping for about 1 to 3 minutes and it comes back up. It starts by having high latency than it just drops.

I already have been through all the troubleshooting possible on my side. Could you check what is going on?

Betreff: Connection drops for minutes in the last weeks

Kurtler — Sun, 21 Jan 2024 22:19:18 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

Betreff: Connection drops for minutes in the last weeks

Gustavo47 — Sun, 21 Jan 2024 22:36:16 GMT

Here's log of me pinging google during the disruption:
ping google.com
PING google.com (142.251.209.142): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
Request timeout for icmp_seq 7
Request timeout for icmp_seq 8
Request timeout for icmp_seq 9
Request timeout for icmp_seq 10
Request timeout for icmp_seq 11
Request timeout for icmp_seq 12
Request timeout for icmp_seq 13
Request timeout for icmp_seq 14
Request timeout for icmp_seq 15
Request timeout for icmp_seq 16
Request timeout for icmp_seq 17
64 bytes from 142.251.209.142: icmp_seq=18 ttl=116 time=97.492 ms
Request timeout for icmp_seq 19
Request timeout for icmp_seq 20
Request timeout for icmp_seq 21
Request timeout for icmp_seq 22
Request timeout for icmp_seq 23
64 bytes from 142.251.209.142: icmp_seq=24 ttl=116 time=60.520 ms
Request timeout for icmp_seq 25
Request timeout for icmp_seq 26
64 bytes from 142.251.209.142: icmp_seq=27 ttl=116 time=262.852 ms
Request timeout for icmp_seq 28
Request timeout for icmp_seq 29
Request timeout for icmp_seq 30
Request timeout for icmp_seq 31
Request timeout for icmp_seq 32
64 bytes from 142.251.209.142: icmp_seq=33 ttl=116 time=75.339 ms
Request timeout for icmp_seq 34
Request timeout for icmp_seq 35
Request timeout for icmp_seq 36
Request timeout for icmp_seq 37
Request timeout for icmp_seq 38
Request timeout for icmp_seq 39
Request timeout for icmp_seq 40
64 bytes from 142.251.209.142: icmp_seq=41 ttl=116 time=81.251 ms
Request timeout for icmp_seq 42
Request timeout for icmp_seq 43
Request timeout for icmp_seq 44
64 bytes from 142.251.209.142: icmp_seq=45 ttl=116 time=130.079 ms
Request timeout for icmp_seq 46
64 bytes from 142.251.209.142: icmp_seq=47 ttl=116 time=163.600 ms
64 bytes from 142.251.209.142: icmp_seq=48 ttl=116 time=40.106 ms
Request timeout for icmp_seq 49
Request timeout for icmp_seq 50
64 bytes from 142.251.209.142: icmp_seq=51 ttl=116 time=74.663 ms
64 bytes from 142.251.209.142: icmp_seq=52 ttl=116 time=192.882 ms
Request timeout for icmp_seq 53
Request timeout for icmp_seq 54
Request timeout for icmp_seq 55
Request timeout for icmp_seq 56
Request timeout for icmp_seq 57
64 bytes from 142.251.209.142: icmp_seq=58 ttl=116 time=93.109 ms
64 bytes from 142.251.209.142: icmp_seq=59 ttl=116 time=146.174 ms
Request timeout for icmp_seq 60
64 bytes from 142.251.209.142: icmp_seq=61 ttl=116 time=218.564 ms
Request timeout for icmp_seq 62
64 bytes from 142.251.209.142: icmp_seq=63 ttl=116 time=181.908 ms
Request timeout for icmp_seq 64
Request timeout for icmp_seq 65
Request timeout for icmp_seq 66
64 bytes from 142.251.209.142: icmp_seq=67 ttl=116 time=86.198 ms
Request timeout for icmp_seq 68
Request timeout for icmp_seq 69
Request timeout for icmp_seq 70
Request timeout for icmp_seq 71
Request timeout for icmp_seq 72
Request timeout for icmp_seq 73
Request timeout for icmp_seq 74
Request timeout for icmp_seq 75
Request timeout for icmp_seq 76
Request timeout for icmp_seq 77
Request timeout for icmp_seq 78
Request timeout for icmp_seq 79
64 bytes from 142.251.209.142: icmp_seq=80 ttl=116 time=160.988 ms
Request timeout for icmp_seq 81
Request timeout for icmp_seq 82
64 bytes from 142.251.209.142: icmp_seq=83 ttl=116 time=243.008 ms
Request timeout for icmp_seq 84
Request timeout for icmp_seq 85
Request timeout for icmp_seq 86
Request timeout for icmp_seq 87
Request timeout for icmp_seq 88
Request timeout for icmp_seq 89
Request timeout for icmp_seq 90
Request timeout for icmp_seq 91
Request timeout for icmp_seq 92
Request timeout for icmp_seq 93
Request timeout for icmp_seq 94
64 bytes from 142.251.209.142: icmp_seq=95 ttl=116 time=63.315 ms
64 bytes from 142.251.209.142: icmp_seq=96 ttl=116 time=140.219 ms
Request timeout for icmp_seq 97
64 bytes from 142.251.209.142: icmp_seq=98 ttl=116 time=12.217 ms <---- Back to normal
64 bytes from 142.251.209.142: icmp_seq=99 ttl=116 time=8.651 ms
64 bytes from 142.251.209.142: icmp_seq=100 ttl=116 time=7.964 ms
64 bytes from 142.251.209.142: icmp_seq=101 ttl=116 time=8.055 ms
64 bytes from 142.251.209.142: icmp_seq=102 ttl=116 time=10.373 ms
64 bytes from 142.251.209.142: icmp_seq=103 ttl=116 time=15.530 ms
64 bytes from 142.251.209.142: icmp_seq=104 ttl=116 time=16.042 ms

Betreff: Connection drops for minutes in the last weeks

Kurtler — Mon, 22 Jan 2024 13:38:05 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

Thema "Connection drops for minutes in the last weeks" in Störungen im Kabel-Netz

Connection drops for minutes in the last weeks

Betreff: Connection drops for minutes in the last weeks

Betreff: Connection drops for minutes in the last weeks

Betreff: Connection drops for minutes in the last weeks