Setting up an internet connection for my new cable contract with a new router

BinhVo — Fri, 05 Jan 2024 17:12:35 GMT

Hi Vodafone team,

I have registered an internet contract via cable and also got a new router (Fritz!box 6660) with my customer number today. The activation code will be sent in the next few days.

I have installed the router but do not have a connection (the WLAN light is stable, but the Power one keeps blinking).

I have contacted the hotline but I don’t understand German to choose the internal number to contact Vodafone staff.

My question is:
- what is the normal procedure for setting up (activating) an internet connection with a new Vodafone router?
- In my case, what do I need to do in the next step?

Thank you for your support.

Betreff: Setting up an internet connection for my new cable contract with a new router

Kurtler — Fri, 05 Jan 2024 17:23:27 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

Thema "Betreff: Setting up an internet connection for my new cable contract with a new router" in Störungen im Kabel-Netz

Setting up an internet connection for my new cable contract with a new router

Betreff: Setting up an internet connection for my new cable contract with a new router