DOCSIS Offline

Vincenzo2 — Fri, 29 Sep 2023 09:55:03 GMT

Hello dear Vodafone support,

unfortunately it has not been possible to connect to the Internet for 3 days. According to the status of the Vodafone station, Docsis is offline. All cable connections have been checked and the router has restarted. Electricity is available in the corridor. Unfortunately, I have to rely on an internet connection because of my home office.

For completeness:

In which state do you live? 76137 Karlsruhe, Baden-Württemberg,
What contract do you have? Red Internet & Phone 50 Cable
Which modem/router are you using? Vodafone Station
What error occurs? Docsis is offline. No internet connection possible.
How is your device connected to the modem? Wi-Fi
What browser do you usually use? Edge
What operating system do you have on your computer? Windows 10
Onset and period of disruption. 2 tage

Betreff: DOCSIS Offline

Kurtler — Fri, 29 Sep 2023 10:03:05 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

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DOCSIS Offline

Betreff: DOCSIS Offline