https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Kabel-Internet-not-working/m-p/3095155#M522296 <P><SPAN>** high priority&nbsp;</SPAN></P><P><SPAN>Hello, I write here as I am a non german speaker and when writing to the customer service they tell me to contact the "english speaking colleagues" here.</SPAN></P><P><SPAN>Since 1 month, I have been having issues with the internet. It's always some collision fault. I have called multiple times to customer service and they open the ticket and the very next day they close the ticket saying the error is resolved. But the problem persist.&nbsp;</SPAN></P><P><SPAN>Since 1 week, the internet goes off for more than an hour every 3 to 4 hours. It's been very difficult to work and it's really annoying.</SPAN></P><P><SPAN>The issue started when they laid new optical cable in the street.&nbsp;</SPAN></P><P><SPAN>Please help me resolve the issue and bless me with the peace of mind.&nbsp;</SPAN></P><P>&nbsp;</P> Thu, 24 Aug 2023 08:57:22 GMT this_is_bharath 2023-08-24T08:57:22Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Kabel-Internet-not-working/m-p/3095155#M522296 <P><SPAN>** high priority&nbsp;</SPAN></P><P><SPAN>Hello, I write here as I am a non german speaker and when writing to the customer service they tell me to contact the "english speaking colleagues" here.</SPAN></P><P><SPAN>Since 1 month, I have been having issues with the internet. It's always some collision fault. I have called multiple times to customer service and they open the ticket and the very next day they close the ticket saying the error is resolved. But the problem persist.&nbsp;</SPAN></P><P><SPAN>Since 1 week, the internet goes off for more than an hour every 3 to 4 hours. It's been very difficult to work and it's really annoying.</SPAN></P><P><SPAN>The issue started when they laid new optical cable in the street.&nbsp;</SPAN></P><P><SPAN>Please help me resolve the issue and bless me with the peace of mind.&nbsp;</SPAN></P><P>&nbsp;</P> Thu, 24 Aug 2023 08:57:22 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Kabel-Internet-not-working/m-p/3095155#M522296 this_is_bharath 2023-08-24T08:57:22Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Kabel-Internet-not-working/m-p/3095167#M522299 <P>Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via<SPAN>&nbsp;</SPAN><A href="http://vod.af/Vodafone24hService" target="_self" rel="nofollow noopener noreferrer">Facebook</A><SPAN>&nbsp;</SPAN>or&nbsp;<A href="http://vod.af/vfservice" target="_self" rel="nofollow noopener noreferrer">Twitter.</A></P> <P>Best regards Kurt</P> Thu, 24 Aug 2023 09:48:26 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Kabel-Internet-not-working/m-p/3095167#M522299 Kurtler 2023-08-24T09:48:26Z