Vodafone Docsis offline - Cable Internet

Bnsilva89 — Sat, 08 Apr 2023 07:07:16 GMT

Hello everyone and first of all, sorry but I don't speak German.

I signed a new contract with Vodafone and after received the router I had set up everything as instructed using the VodafoneStation, but I had no internet.
For internet connection on the router, the red dot was blinking all the time but could not find the internet. DOCSIS was also offline.

I tried to turn off the router and followed all the instructions but nothing worked, maybe is something related to the apartment, I dont know.

I also tried to call to vodafone hotline but no one speaks English, could someone help me please?

I need some technician visit to solve.

tks

Bruno

@Bnsilva89 Post moved to appropriate board.

Betreff: Vodafone Docsis offline - Cable Internet

Kurtler — Sat, 08 Apr 2023 15:23:37 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

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Vodafone Docsis offline - Cable Internet

Betreff: Vodafone Docsis offline - Cable Internet