https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Cable-internet-not-working-English/m-p/3057287#M514921 <P>Hello Vodafone!<BR />Sorry, I am not so long in Germany, and can't speak German. Thus I can't use hotline to fix the problem.<BR />I am a new client (from 08.03.2023) of Vodafone with GigaZuhaus Kabel tarif. So, almost a week I have no internet. The red light on the router blinking two times and then some pause and again blinking.<BR />On previous Saturday (11.03.2023) the technical specialists come to fix the problem. But, they do not solve the problem. They said "the signal from cable is not enough". And they ask me to make another appointment when I will know from my landlords if there are any splitters behind the walls. So, there are no splitters a cable going directly from basement to apartment's outlet.<BR />How we could solve the problem?</P> Mon, 13 Mar 2023 19:53:52 GMT tiguard 2023-03-13T19:53:52Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Cable-internet-not-working-English/m-p/3057287#M514921 <P>Hello Vodafone!<BR />Sorry, I am not so long in Germany, and can't speak German. Thus I can't use hotline to fix the problem.<BR />I am a new client (from 08.03.2023) of Vodafone with GigaZuhaus Kabel tarif. So, almost a week I have no internet. The red light on the router blinking two times and then some pause and again blinking.<BR />On previous Saturday (11.03.2023) the technical specialists come to fix the problem. But, they do not solve the problem. They said "the signal from cable is not enough". And they ask me to make another appointment when I will know from my landlords if there are any splitters behind the walls. So, there are no splitters a cable going directly from basement to apartment's outlet.<BR />How we could solve the problem?</P> Mon, 13 Mar 2023 19:53:52 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Cable-internet-not-working-English/m-p/3057287#M514921 tiguard 2023-03-13T19:53:52Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Cable-internet-not-working-English/m-p/3057289#M514922 <P>Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via<SPAN>&nbsp;</SPAN><A href="http://vod.af/Vodafone24hService" target="_self" rel="nofollow noopener noreferrer">Facebook</A><SPAN>&nbsp;</SPAN>or&nbsp;<A href="http://vod.af/vfservice" target="_self" rel="nofollow noopener noreferrer">Twitter.</A></P> <P>&nbsp;</P> <P>Best regards Kurt</P> Mon, 13 Mar 2023 19:55:18 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Cable-internet-not-working-English/m-p/3057289#M514922 Kurtler 2023-03-13T19:55:18Z