URGENT help with extreme low upload speeds

Sebastian_RV — Tue, 28 Feb 2023 13:45:39 GMT

Hello Vodafone,

I hope you can help me out here as calling has resulted in the operator to tell me to wait until the weekend as they would fix it it there.

I live in the Hessen area(it happened right after the announced maintenance), the issues started last week Friday morning around 6am while working nightshift from home.
Back on friday i had less than 36mbps download and up to 2mbps upload speeds.

Now i get 400mbps on download, but barely 0,05 on upload.(see attached)

I have been using Mifi connections for now, but as i said, I called and was asked to wait last week, this week i tried calling but with my limited knowledge of the language, i didn't get very far.

Has anyone have a solve to this? I tried login in on the modem and doing a restart, but it didn't do anything, I also disconnected the power cable and waited a minute or 5(to reset it i suppose), which helped with the download speeds, but if im going to be able to receive calls and work 24/7, i need a stable connection on both fronts.

Thank you in advance for all the advice.

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Kurtler — Tue, 28 Feb 2023 15:44:25 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

Betreff: URGENT help with extreme low upload speeds

Sebastian_RV — Tue, 28 Feb 2023 20:12:38 GMT

Oh man.

I think its time for me to change provider, this is senseless.

Thx for responding!

Thema "URGENT help with extreme low upload speeds" in Störungen im Kabel-Netz

URGENT help with extreme low upload speeds

Betreff: URGENT help with extreme low upload speeds

Betreff: URGENT help with extreme low upload speeds