IP address changes frequently

su6 — Sun, 08 Jan 2023 22:00:48 GMT

Hello.

I started to use vodafone internet from last month.

I don't want to change my IP address often because of my work, but my current internet changes my IP address two or three times a day.

So I checked my router and realized the following error logs occurring several times a day.

k2_SSID Device [Mac Address] disconnected from SSID Device.WiFi.SSID.2 REASON-CODE=3.

k2_SSID Device [Mac Address] disconnected from SSID Device.WiFi.SSID.2 REASON-CODE=4.

k2_SSID Device [Mac Address] disconnected from SSID Device.WiFi.SSID.2 REASON-CODE=15.

I tested many things and configs but not fixed the problem (separating 2.4G and 5G, changing WiFi channel, router reset factory)

If this error is resolved, would it prevent the IP address from changing frequently?
Please let me know if there is a better solution.

In which state do you live? Düsseldorf
What contract do you have? GigaZuhause 250 Kabel
Which modem/ router are you using? Vodafone CGA6444VF
Do you use a rental device from us or do you have your own device ? rental device
How is your device connected to the modem ? WLAN

Re: IP address changes frequently

Wallace — Tue, 10 Jan 2023 07:41:10 GMT

Hi su6,

We should take a closer look at that. Can you please contact our Twitter or Facebook support via DM?

Regards Wallace