My 1Gb router is not working

Omid — Tue, 20 Dec 2022 13:51:16 GMT

Hi,

My 1Gb internet router/modem is not working. It's only the WiFi LED on when I plug it, the whole other LEDs like internet and phone status are off.

The last time I had a lot of internet disruption, so I turned it off (unplugged) and on again, and it didn't work, after several tries, I pressed the reset button on the back and didn't help. It feels it's like a hardware issue.

It's been several days I'm calling Vodafone hotline but I can't find an English speaker support, they just hang up on me!

Does anyone know where I can get support in English? Any phone number (I almost tried all numbers on the internet)? Any customer service in Frankfurt?

Thanks in advance.

Betreff: My 1Gb router is not working

Kurtler — Tue, 20 Dec 2022 14:23:27 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

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My 1Gb router is not working

Betreff: My 1Gb router is not working