Thema "Betreff: Kabel router instalation - red dot" in Störungen im Kabel-Netz

Kabel router instalation - red dot

kinzadra — Wed, 09 Nov 2022 22:22:22 GMT

Hello,

I received the router, tried to install and the internet dot is blinking red. I would like to ask for a technician to help me install the router. I don;t know what is wrong. I did everything, followed instruction but the dot is still red.

Betreff: Kabel router instalation - red dot

Menne99 — Thu, 10 Nov 2022 10:16:27 GMT

Call the Hotline ,Self install was failed!

Betreff: Kabel router instalation - red dot

kinzadra — Fri, 11 Nov 2022 11:41:20 GMT

I would like to but I don't have a German phone number so I can't call 0 800. Is there any other way to ask for a technician to my apartment?

Re: Kabel router instalation - red dot

Claudia — Tue, 22 Nov 2022 07:11:39 GMT

Hello kinzadra,

you can contact us in English via our support channels.

Kind regards,

Claudia