Very high bufferload, ping, latency on Vodafone Cable

mhcoban — Wed, 24 Aug 2022 07:57:21 GMT

Hello, sorry for English but I do not speak German yet,

Details are as follows;

What contract do you have? - Vodafone CableMax 1000
Which modem/ router are you using? - Vodafone Station CGA6444VF
Do you use a rental device from us or do you have your own device? Rental device
Which error occurs? Occasionally I have high bufferbloat and high ping/latency, which make online gaming impossible. Also, even though my contract says that I should have that download speed up to 1000MB per second, I can confirm that I have not seen such a thing since I started to use this.
How is your device connected to the modem? Both, through wifi and LAN
Which browser do you usually use? Chrome
Which operating system do you have on your computer? Windows 11
Start and duration of the disruption: I've been facing with this issue for around 10 days.
In which state do you live? Berlin

I'd be really grateful if you assist me to fix this issue, any kind of help will be appreciated.

Betreff: Very high bufferload, ping, latency on Vodafone Cable

Kurtler — Wed, 24 Aug 2022 13:37:57 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt