Blinking red light no Internet (URGENT)

benysur — Fri, 05 Aug 2022 07:37:01 GMT

Since 24 hours now I have no internet, red light is continuesly blinking.

I have read a alot and did all the suggested topic such as restarting the modem, checking all the connection.

When I check from the IP I can see that the docsis is offline and on the docsis page it does not have any connection.

Please urgently help I'm working from home and this is critical for me.

Best Regards.

Re: Blinking red light no Internet (URGENT)

Moni_GK — Fri, 05 Aug 2022 13:40:35 GMT

Hello benysur,

I am sorry that the connection is currently not working. If it's still down, I'll be happy to take a look.

Please send me a PN with your customer data (name, address, customer number and date of birth).

Please contact me again when you have sent me the data.

Best regards

Moni