Kein internet since 7/18/2022

Jiawei_SHE — Fri, 22 Jul 2022 10:30:06 GMT

address: 70806 Kornwestheim

since 7/18/2022, internet disconnected, internet LED of Station continueously flash red.

Tried the instruction for at least 6 times, still couldn't work.

called the hotline for 3 times, no clear answer how to fix it.

yesterday, customer service create a service ticket, but until now, still no progressing.

we are really unsatisfied and angry for the service!

Re: Kein internet since 7/18/2022

R4mona — Wed, 27 Jul 2022 09:33:51 GMT

Hi Jiawei_SHE,

Sorry to keep you waiting. Unfortunately, we need a little longer to reply at the moment.

I am very sorry that your connection is not working properly. Have you received any feedback on the ticket in the meantime? Could the problem be solved?

Kind regards

R4mona

Thema "Kein internet since 7/18/2022" in Störungen im Kabel-Netz

Kein internet since 7/18/2022

Re: Kein internet since 7/18/2022