Thema "Betreff: Red flashing light" in Störungen im Kabel-Netz

Red flashing light

Arice1112 — Mon, 20 Jun 2022 19:01:42 GMT

Hello, we have received our installation kit for cable internet today. After setting it up the power and Wi-Fi lights are solid white, but after 3 hours the internet light continues to flash red. I have tried restarting the router with no success. I have called the hotline, but cannot get past the automated help without knowing German. I did try asking in German for help in English but that didn't help. Please help!

Betreff: Red flashing light

natas666 — Tue, 21 Jun 2022 04:16:08 GMT

oh, dear.

i know english is the world's most important (buisness-) language.

but operating in germany - so get a german speaking friend / neighbour or what ever 2 your side and call again!

- it seems a technician has 2 come 2 your adress....

Re: Red flashing light

pRo-Marco — Tue, 21 Jun 2022 08:24:48 GMT

Hi Arice1112,

you can get english support here or through Facebook and Twitter. Let me send a technician to check the connection. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco