Poor Speed

AKA1983 — Mon, 20 Jun 2022 13:35:10 GMT

I have Vodafone CableMax 1000 plan from 1st June 2022. Speed in currently below 100 mbps, Sometimes even less than 10 -20Mbps.

Please help to rectify the issue and provide atleast more than 600-700 Mbps. I switched from 1 und 1 and now took the costlier monthly plan. Though i had lesser speed plan earlier but it was very reliable connection. No issue at all.

Is it general with Vodafone that your connection is not reliable. I need peace of mind. if it can't be provided than what is the use of 1000 mbps speed 😞

P.S: I have already logged a complaint via Vodafone customer care. Technician came and checked my home connection on 13th June 2022. He told that no issue at my home end but the Vodafone machine is in another house where he suspected the issue (My is house no. 26 but he told it is in house no. 30).

He told that he will raise a request from back end and get the issue checked. But, i didn’t hear anything post that and my issue is not yet fixed. What to do now?

@AKA1983 Post moved to the appropriate board

Betreff: Poor Speed

Kieferer — Mon, 20 Jun 2022 18:12:20 GMT

Dann führe mit LAN einen Speedtest von speedtest.net durch. Poste das Ergebnis als Foto - 3tes Icon von links.

Poste als Foto deinem kompletten Docsis Pegel in Sende und Empfangsrichtung.

Falls noch nicht beantwortet:

Welchen Tarif hast du
PLZ/Bundesland
Bridge Mode
Nachgelagerter Router

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Poor Speed

Betreff: Poor Speed