Thema "Re: There is no right cable socket" in Störungen im Kabel-Netz

There is no right cable socket

Eskikoy — Tue, 31 May 2022 10:21:52 GMT

Hello. i dont speak german and i couldnt get any help from customer support my problem is i just signed up for internet (Red internet and phone 250 cable young) modem came today but i realized that i dont have the proper socket in the apartment. What can i do in this situation?

@ Eskikoy: Post moved to the appropriate board

Re: There is no right cable socket

pRo-Marco — Thu, 02 Jun 2022 05:09:15 GMT

Hi Eskikoy,

welcome to our community

In a case like this a technician have to install the right socket. In which state do you live?

Kind regards

Marco

Flashing Red internet light

Eskikoy — Wed, 08 Jun 2022 15:02:55 GMT

Hello all. first of all im sorry i dont know german and i need a help

my problem is i just set up my modem in the beginning everything was fine but suddenly i lost the connection. right now my internet light flashing red and its been a while is there anyone can help me please ? ty

Edit: @Eskikoy don't open multiple posts on the same topic. Please answer Marco's question.