urgent new connection

Sanchit — Sat, 14 May 2022 13:36:10 GMT

hello,

I bought new connection, i cant speak german,

While booking online , i bymistakenly ordered 2 connections , so via dhl i just took one and returned other.

Now when i receievd the box, i also added contract via activation code, my internet is not working , i mean the speed is less than 1 mbps, my plan is 50mbps....

My kundenummer is ***

please tell me what to do??

Thanks

Re: urgent new connection

Tina — Mon, 16 May 2022 10:52:25 GMT

Hello and welcome to our community, Sanchit.

For a closer look send me the following informations in a private message:

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Write a short reply here afterwards.

Best regards

Tina

Thema "urgent new connection" in Störungen im Kabel-Netz

urgent new connection

Re: urgent new connection