Cable contract not established! [ENGLISH SUPPORT REQUIRED]

MoSayeh — Fri, 13 May 2022 13:48:11 GMT

Hello,

I've started new contract for Cable-Internet connection a week ago, and there was an appointment scheduled two days ago with a techniciat from Cable-Way and no one called me!

When I called them they talled me that the technician reported that a permission from the house owner is required(I dont't have any contact details with the house owner), however when I called Vodafone's customer support they told me that this permission shouldn't be important because some other apartments in the same house have Cable- Connection already!

I need either to establish this connection as soon as possible or cancel the contract.

Best regards,

Mohamed

Re: Cable contract not established! [ENGLISH SUPPORT REQUIRED]

Wallace — Fri, 13 May 2022 19:56:37 GMT

Hi MoSayeh,

Welcome to our community.

I'll be happy to take a look. Send me your customer data (name, address, customer number, birthday, current phone number) in a private message and then let me know here that you have sent the data.

Regards

Wallace

Thema "Re: Cable contract not established! [ENGLISH SUPPORT REQUIRED]" in Störungen im Kabel-Netz

Cable contract not established! [ENGLISH SUPPORT REQUIRED]

Re: Cable contract not established! [ENGLISH SUPPORT REQUIRED]