Thema "Internet is really bad" in Störungen im Kabel-Netz

Internet is really bad

Rolly_80 — Fri, 23 Jul 2021 09:34:35 GMT

The internet is so bad for last 2 months. It is unbelievable. We pay 65 euros per month to these people.
Tried calling them and written them email so many times. But nothing was done to solve the problem. Earlier they had excuse that they are working in our area to provide good internet, now that work is complete according to them and internet should improve but it is still not working at our place. They offered me 25 euros in return for the inconvenience, but i dont know what do i use 25 euros for when i still dont get internet.

They say so many people are online at the same time in our area .. ok then why did you sell internet to so many people when you cant provide them. What a shame..

Betreff: Internet is really bad

Torsten — Fri, 23 Jul 2021 11:29:56 GMT

Is this just feedback or are you looking for help?
If the latter applies, please have a look at this link and answer the questions so that you can be given specific help.

Re: Internet is really bad

Moni_GK — Fri, 23 Jul 2021 15:37:32 GMT

Hello Rolly_80,

which router you have from us? In which state do you live?

Greetings Moni