Thema "Betreff: My internet is not working" in Störungen im Kabel-Netz

My internet is not working

Burcu — Fri, 22 Oct 2021 15:12:55 GMT

Hello,

I have received my router but once I did the installation, I found out that there is no connection and the internet led is just red blinking on the router. what should I do?

Thanks

Betreff: My internet is not working

Burcu — Sun, 24 Oct 2021 08:36:56 GMT

Could you please help me?

Betreff: My internet is not working

Burcu — Sun, 24 Oct 2021 08:39:09 GMT

I cannot reach to the customer support, can you create a issue for me ?

Betreff: My internet is not working

Burcu — Sun, 24 Oct 2021 08:41:14 GMT

My phone's data have been consumed as well so I won't be able to use my phone.

Re: My internet is not working

Moni_GK — Thu, 28 Oct 2021 10:15:18 GMT

Hello Burcu,

please note that we are not in chat here and answers can currently take a few days.

Is it working again? If not, in which state do you live?

Greetings Moni