Thema "Re: No Internet - Can I get help?" in Störungen im Kabel-Netz

No Internet - Can I get help?

Serkan3 — Tue, 05 Apr 2022 08:20:23 GMT

Hello,

My internet is disconnected very frequently but comes back normal after I reset the router. I opened a ticket, and an appointment with a technician has been set. I was not available for 20 minutes on the appointment day, and that's why the technician couldn't reach out to me. Can the technician come again? (I called him but he speaks no English, I think he said please call Vodafone to rearrange a new appointment)

My Ticket Number: 003-***

Customer Number: ***

Betreff: No Internet - Can I get help?

Torsten — Tue, 05 Apr 2022 22:48:11 GMT

Which federal state do you live in?

Re: No Internet - Can I get help?

Wallace — Wed, 06 Apr 2022 08:17:16 GMT

Hi Serkan,

according to the system, there is already a new date for tomorrow.

Regards

Wallace