poor quality internet connection

Bobfone — Thu, 28 Apr 2022 10:38:51 GMT

The internet connection at my house is really poor at times. For the past 2 days the connection comes and goes during the day - there is no specific interval or time , its so random. Also many a times , I have noticed that overnight the connection doesnt work and I have to reboot the router and then it starts to work.

Seriously affects the quality of work that I can do. Called your customercentre and they were trying to bump me up to a 1000 mbps connection. You guys havent improved

- Cant you just have a customer service email address to write queries. That useless digital assistant Tobi is garbage

I pay full price for my contract and therefore i expect that i get the service full time as well. It cannot happen that your service is poor and i continue to pay full price. Please fix or have someone contact me who can help in english.

Re: poor quality internet connection

Tobias — Fri, 29 Apr 2022 13:07:33 GMT

Hi @Bobfone,

im sorry for that, could you check please this thread here and tell us when you are ready with that? 🙂 Just answer here.

Regards

Tobias

Thema "Re: poor quality internet connection" in Störungen im Kabel-Netz

poor quality internet connection

Re: poor quality internet connection