Thema "Betreff: The Internet suddenly not working from 13th April 1730 at 12459 Berlin" in Störungen im Kabel-Netz

The Internet suddenly not working from 13th April 1730 at 12459 Berlin

KenT124 — Wed, 13 Apr 2022 20:39:23 GMT

I cannot troubleshoot as the LED internet is not even on

KenT124 — Wed, 13 Apr 2022 20:44:21 GMT

In welchem Bundesland wohnst Du? Berlin 12459
Welchen Vertrag hast Du? Red Internet & Phone 100 Cable
Welches Modem/ Router nutzt Du? CGA4233DE
Nutzt Du ein Leih-Gerät
Welcher Fehler tritt auf? No internet since 1730, cant see the device on WIFI network selection, no internet light on the router , no phone light on the router . The only light that is on on the router is the power light
Wie ist Dein Endgerät mit dem Modem verbunden? LAN
Beginn und Zeitraum der Störung Today

Please have it fixed as soon as possible as it disrupted my work!!! The hotline is in German

natas666 — Sat, 16 Apr 2022 06:22:52 GMT

seems your mta is broken - if no led r working even after a new start of the router.....

Tina — Sat, 16 Apr 2022 12:27:44 GMT

Hello KenT124,

first of all welcome to our community.

What is the current status? Have you performed a reboot. If this does not help, you should also perform a factory reset. Please give me feedback.

Best regards

Tina